What are the modes of refund available after cancellation or return?
For payment made by:
Debit/Credit or any other Card- We will refund in the same bank account.
Cash on delivery or any other mode- An online transfer would be made using bank account details shared by the customer
In case of a refund, in how many days will the money be refunded?
The money will be refunded according to the guidelines stated above in 14 working days from the date refund is approved.
In how many days will the product be delivered in the product replacement process?
The product will be replaced and delivered to you in 14 working days after your request for replacement of product is approved.
I have placed an order but due to some reason I need to cancel it. Can I do that?
If we receive a cancellation notice and the order has not been processed/ approved by us, we shall cancel the order and refund the entire amount to User within 14 working days.
We will not be able to cancel orders that have already been processed, it is pertinent to note that we have the full right to decide whether an order has been processed or not.